Account Deletion

Clinna

You can delete your Clinna account and all associated data at any time.

From Within the App

Open Clinna → Home screen → [ DELETE ACCOUNT ]. This permanently removes your account, scan history, uploaded images, and all personal data.

If You No Longer Have the App Installed

Email clinch147258369@outlook.com from the address associated with your account, with the subject line "Account Deletion Request". We will delete your account and all associated data within 30 days.

What Gets Deleted

• Account and login credentials
• Scan history and analysis reports
• Uploaded images
• Marketing preferences

What We Retain

• Anonymized, aggregated usage statistics that cannot identify you
• Transaction records required for tax and legal compliance (retained as required by law)

Data Retention Period

All personal data is removed within 30 days of the request.